Last updated: December 26, 2025
Welcome to LeadsDB. These Terms of Service ("Terms") govern your access to and use of the LeadsDB platform, website, APIs, and related services (collectively, the "Services") provided by ZENDROM LTD ("Company," "we," "us," or "our"), a company registered in Nicosia, Cyprus.
By accessing or using our Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
PLEASE READ THESE TERMS CAREFULLY. BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.
LeadsDB provides a database access layer and API for storing, managing, and querying business lead information. Our Services include:
Important: LeadsDB is a database access layer only. We do not provide, source, or verify any lead data. You are solely responsible for the data you upload to the Services.
To use our Services, you must create an account. Account authentication is managed by Clerk, Inc. ("Clerk"), a third-party authentication provider. By creating an account, you also agree to Clerk's terms of service and privacy policy.
You must be at least 18 years old to create an account and use the Services. By creating an account, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
You are responsible for:
We offer a free plan that includes up to 500 leads and limited API access. No credit card is required for the free plan.
Paid subscription plans require a valid payment method. Subscriptions are billed in advance on a monthly or annual basis depending on the plan selected.
All payments are processed by Paddle.com Market Limited ("Paddle"), who acts as our Merchant of Record. This means that for billing and payment purposes, Paddle is the seller of record and your contractual payment relationship is with Paddle. Paddle handles all payment processing, invoicing, sales tax/VAT collection, and payment-related customer support.
By subscribing to a paid plan, you agree to:
Your payment method will be charged by Paddle, and Paddle's name will appear on your bank or credit card statement. For billing inquiries, refund requests, or payment issues, you may contact either us or Paddle directly.
In accordance with EU consumer protection regulations, you have the right to withdraw from your subscription within 14 days of the initial purchase date without giving any reason. This is your statutory "cooling-off period."
To exercise your right of withdrawal, you may either:
Since Paddle is the Merchant of Record, refunds will be processed by Paddle and returned to your original payment method within 14 days of the withdrawal request.
Important: By using the Services during the withdrawal period, you acknowledge that you have requested the Services to begin immediately. If you withdraw after having used the Services, you may be charged a proportionate amount for the Services provided up until the point of withdrawal.
After the 14-day withdrawal period has expired, all fees are non-refundable. This includes partial month or year fees and any unused portion of your subscription.
You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period. Cancellation does not entitle you to a refund for any remaining period of your subscription.
We reserve the right to modify our pricing. Any price changes will be communicated at least 30 days in advance and will take effect at your next billing cycle.
If you have a billing issue or dispute, please contact us first through our contact page or contact Paddle directly. We are committed to resolving legitimate billing issues promptly.
Since Paddle is the Merchant of Record, payment disputes and chargebacks are handled according to Paddle's policies. However, filing a chargeback or payment dispute without first attempting to resolve the issue with us or Paddle may result in immediate suspension of your account.
If a chargeback is filed and later determined to be invalid or fraudulent:
By using the Services, you represent and warrant that:
If any of these representations becomes untrue, you must immediately notify us and cease using the Services.
You agree to use the Services only for lawful purposes. You are solely responsible for:
You may not:
We are not responsible for the content you upload. You acknowledge that we have no obligation to monitor or verify the data you store. We reserve the right to remove any content that violates these Terms or applicable law.
We reserve the right to immediately suspend or terminate accounts that we reasonably believe are engaged in abusive behavior, including but not limited to:
Users who abuse the Services may be permanently banned and may be held liable for any damages caused to us, including administrative costs, chargeback fees, and legal expenses.
API access is subject to rate limits as specified in your plan. Excessive API usage that degrades service for other users may result in temporary or permanent restriction of API access. We reserve the right to modify rate limits at any time to ensure fair usage and system stability.
Your data is yours. You retain all rights to the data you upload to the Services. We claim no ownership over your content.
We do not use your data for any purpose other than providing the Services. We do not sell, share, or analyze your data for advertising or marketing purposes. We do not use your data to train AI models or for any purpose beyond service delivery.
Your lead data is stored on servers located in the European Union (EU). By using our Services, you consent to your data being stored in the EU.
Your account and authentication data is managed by Clerk, Inc., a third-party service provider based in the United States. Please refer to Clerk's privacy policy for information about how they handle your account data.
You may export your data at any time using our export functionality. Upon account termination, you should export your data before the account is deleted.
Upon account termination, your data will be permanently deleted within 30 days. We may retain certain information as required by law or for legitimate business purposes (such as resolving disputes).
We do not offer a Service Level Agreement (SLA). While we strive to maintain high availability, we do not guarantee any specific uptime percentage or response times.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify you of significant changes.
We may perform scheduled or emergency maintenance that could temporarily affect service availability. We will endeavor to provide advance notice for scheduled maintenance when possible.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the maximum extent permitted by law, we disclaim all warranties, including but not limited to:
We do not warrant that the Services will meet your requirements, be available at any particular time or location, or that any defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZENDROM LTD, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:
Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
EU Consumers: Nothing in these Terms shall limit or exclude any rights you may have as a consumer under mandatory applicable laws that cannot be limited or excluded by contract, including your statutory rights under EU consumer protection legislation.
You agree to indemnify, defend, and hold harmless ZENDROM LTD and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
EU Consumers: This indemnification obligation applies only to the extent permitted by applicable law and does not affect your statutory rights as a consumer.
The Services, including all software, APIs, documentation, trademarks, logos, and other intellectual property, are owned by ZENDROM LTD or its licensors. These Terms do not grant you any rights to our intellectual property except for the limited right to use the Services as provided herein.
You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software.
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including:
Upon termination:
You should export your data prior to termination. We are not obligated to provide access to your data after your account has been terminated for cause.
If your account is terminated due to your breach of these Terms, fraudulent activity, or abuse, you are not entitled to any refund of fees paid, regardless of any unused subscription period.
Sections regarding Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive termination shall survive the termination of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or the Services shall be resolved exclusively in the courts of Nicosia, Cyprus. You consent to the personal jurisdiction of such courts.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.
Your continued use of the Services after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ZENDROM LTD regarding the Services.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
If you have any questions about these Terms, please contact us through our contact page.
ZENDROM LTD
Nicosia, Cyprus
https://zendrom.com